FAQs

See our frequently asked questions (FAQs) below:

1. Are you open on weekends?

Yes, we operate on all the days of the week, including the weekends.

2. How much do you charge for repairs?

Each repair is charged different. It all depends on the case at hand. Some repairs are more complicated and cost more. Also, some parts are more expensive.

3. Do you charge a Service Call Charge?

Please feel free to contact us 24/7. For most jobs we can give a complete quote over the phone for services needed. In unique cases, we will send a Technician to provide a Free Estimate on site.

4. Are your services available at night?

Yes, we are available 24 hours a day, and that means nights as well. If you call us at night for a repair we’ll come and help.

5. Can you provide replacement parts such as new torsion springs?

Yes, we do provide replacement parts. We come prepared with all the different parts whenever we come to repair, replace or service garage doors. The cost for these parts is often indicated and added to the total cost of our services.

6. Can you help us find a replacement garage door?

Yes, we can. If you’re fitting a new door or looking to replace an old one, we can help you select a new unit that is fitting to your home and to your garage.

7. Do we need to replace our garage motor due to the new law on battery backups?

The new CA law on garage door battery backups does not require existing garage door motors to be replaced. However, all new installations will need to incorporate a battery backup. This therefore applies to all garage door opener replacements, garage door replacements, and new garage door installations.

8. How long does it take you to respond after a call?

We pride ourselves in being able to respond very quickly to any case. The closer you are to us, the faster we can get to you. Nonetheless, our mobile teams are always on standby to dash out, even on weekends and at night.

9. Do you install garage door openers as well?

Yes, we install garage door openers. We know all the different models and can advise you on which units and models to pair with your particular garage door.

10. Are you available on public holidays?

Yes, we are available on weekends as well. We are open for business all year; 365 days in total.

11. Are your services available anywhere in Los Angeles?

Yes, we do serve the greater Los Angeles region.

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